Communication Newsletter

January 16, 2024

Reaching a Resolution

In the workplace, reaching a win/win resolution is often the goal. A huge step toward winning is to listen empathetically. The story of the Titanic […]
November 30, 2022

Driving on Alert

Driving the interstates in winter can be boring when you are on level land with typical Midwest harvested cornfields stretching out for miles beyond you. […]
July 5, 2022

Speaking Without Apology

Often I hear speakers open their speeches by apologizing because they did not know they were supposed to speak until the last minute. Sometimes they […]
January 6, 2022

Touch the Head and the Heart

Often when we speak, we are trying to persuade those in our audience to understand or accept an idea, a proposal, or product. But how […]