listening

September 10, 2024

Adapting on the Spot

Once I was listening to an outstanding speaker when an audience member, succumbing to a long day of meetings, went to sleep so soundly that […]
July 2, 2024

The Power of Workplace Listening

In the workplace, reaching a win/win resolution is often the goal. A huge step toward winning is to listen empathetically. The story of the Titanic […]
January 16, 2024

Reaching a Resolution

In the workplace, reaching a win/win resolution is often the goal. A huge step toward winning is to listen empathetically. The story of the Titanic […]
May 27, 2019

Being a Great Conversationalist

In the information-sharing society in which we live, finding people who will listen is a challenge. In a New Yorker cartoon, a man at a […]
January 21, 2015

Connecting on a Cruise

My wife and I usually take a winter cruise to enjoy warm weather instead of suffering in the frigid Midwest.  The experience, however, is also […]
June 28, 2014

The Wandering Mind

Drake Baer, in an article titled “The Science Behind Why Your Mind Keeps Wandering,” begins with this exercise. “Count your exhalations–1, 2, 3–all the way […]