January 21, 2015

Connecting on a Cruise

My wife and I usually take a winter cruise to enjoy warm weather instead of suffering in the frigid Midwest.  The experience, however, is also […]
August 4, 2014

Connecting With Your Listener When You Don’t Know the Language

If you don’t know Portuguese, it is difficult to communicate in Brazil because less than 5% of Brazilians speak English. Our Let’s Start Talking team […]
March 10, 2014

Let’s Talk to Each Other

I am a people watcher and enjoy observing how people behave in public. In the past two days, I have been disturbed by two experiences […]
February 27, 2012

A New Generation of Communication Trainers

Last week, my guest lecture to a communication consulting class of graduate students at Purdue University was an energizing experience. Not only were they attentive […]