One of my first jobs as a teenager was working in a shoe store. The line of shoes was inexpensive, and often the shoes were not well-made or stylish. They were popular because they were inexpensive.
Perhaps because of lack of stylishness, some shoes were hard to sell. When a pair of shoes had been in the store without selling for several weeks, the manager would stamp a “PM” on the outside of the box. This stood for “Push More,” and as a salesman I knew that if I sold a pair of “PM” shoes, I got 25 cents added to my salary. Since in 1960 I was making 75 cents an hour, that was a nice tip.
When we knew a size of foot of a customer matched one of the specially marked shoebox we made a concerted effort to talk about its advantages to the customer.
I think we can use that notion of “PM” in our personal lives. Recognize the things in our lives that are most important and put a “PM” label by them. With each day, decide the “PM”s for that day and live a more productive and pleasant life.
One of the most memorable cab rides I have ever taken occurred a number of years ago en route from Hartsfeld Airport to downtown Atlanta. Rain started as we got into the downtown area. I noticed that the driver did not seem comfortable with the cab. For example, he did not turn on the windshield wipers until we could not see out the front windows.
When we came to an intersection, I heard screeching and turned to see where it was coming from. The noise was coming from the car I was in! We were careening back and forth across the highway in a skid. I thought we were going to hit two cars that had stopped at the intersection. Somehow the driver got the car turned in the direction of a deep row of hedges, which softened our impact.
A cab behind us stopped and sheltered us from other cars until my cabbie was able to get the car started. We backed out of the shrubs and were no worse for the experience.
However, when we arrived at our destination hotel, the cab driver turned off the engine and turned to face me.
“You are my first customer,” he said. He went on to say that he was unfamiliar with the cab and had been unaware of the bald tires and bad brakes.
He told me that he was parking the cab in the hotel lot and calling to tell his employer that he was quitting immediately.
So I was his first and last cab fare!
We all have our breaking point in any job; I happened to be riding along when this cabbie realized “enough was enough.”