Communication Newsletter

August 31, 2011

Engage Your Audience!

In a recent presentation skills workshop, when I asked the ten people to tell what they wanted from the workshop, I was surprised to hear […]
August 17, 2011

Speak by Number

When I was a boy, a popular pastime was to paint by number. You would buy a kit that included an outline of a picture […]
August 1, 2011

Communicating Through an Impasse

            The impasse in Washington over the debt ceiling demonstrates how hard negotiations can be. This is probably the most difficult kind of interpersonal communication […]
July 6, 2011

Give the Gift of Grace

When you present, you know that many things can go wrong. When that happens, give grace to the person responsible. Don’t be a prima donna; […]
May 31, 2011

I Wanted to Cry!

          My favorite annual sporting event is the Indianapolis 500. Everyone in the family knows not to bother me from 12:15 to about 3:30 on […]
April 7, 2011

Comedians Can Write, Too!

I typically think of Tina Fey in connection with "30 Rock" or "Saturday Night Live."  I would not expect her literary skills to show up in an […]
March 22, 2011

Prefer a Firing Squad?

          This title is hyperbole, but many people say they would prefer any task to delivering a speech. Three basic fears involve what people think, […]
March 16, 2011

Teaming for Success

Today we have a guest author, speaker and consultant Joan Fox, CSP, who specializes in customer service. Her ideas on teamwork are so good you may […]